our process

Step 1 : Initial consultation

We meet with you and discuss your likes and dislikes of your current bathroom and we look at ways to improve on the design that better suits your current lifestyle. We will measure, take photos, and discuss your ideas and inspiration.

Step 2 : Free quote estimate with ‘starting point product selection’

We present your quote including a ‘starting point product selection’ from which we fine tune in Stage 3, according to your tastes and budget. Our latest 3D imaging will give you a realistic impression of how your new bathroom layout could look.

Step 3 : Refine In-home design selection and schedule renovation

This is where the fun begins! Our award-winning designers will draw from an extension range of products to tailor a design that’s unique to you. In-home selection is not only convenient but it allows our team to see the space, surrounding rooms and the unique light signature of your bathroom to ensure the optimal selection is made and value is added to your home. Colour and texture is greatly impacted by light and what may look good in a showroom could look out of place in your bathroom.

Step 4 : Final quote and design approval

All of the changes as discussed will be updated and presented. You sign off on the design once you’re happy and ready to renovate. This costing is your final number – there’s no nasty surprises to come!

Step 5 : Meet onsite with your supervisor

Before the renovation starts, you’ll meet one of our outstanding supervisors who will walk you through the important details and expectations so you can feel confident your home will be cared for throughout the entire process. They will be your single point of contact to skilfully coordinate a professional team of trades.

Step 6 : Let’s renovate

You’re in safe hands with all of our own qualified trades holding police clearances and a Workplace Health and Safety Certification. Your supervisor will maintain communication and answer any questions you have and you’ll find your hardworking team is also friendly, clean and tidy.

Step 7 : Completion, handover including receipt of warranty certificates

Your supervisor will go over your renovation with a fine-tooth comb once the work is complete. When they’re 100% satisfied with every detail, we’ll present you with your written warranties – 10-year waterproofing and 6-year workmanship. We also back all manufacturer’s warranties of products we’ve installed with our labour warranty.

Step 8 : Ongoing support

You’re now one of our VIPs. We’re happy to answer any questions you have in the future and we also offer kitchen and whole home renovations for our VIP clients. Smart Style has all trades as part of our trustworthy team, and we are only a call away if you have any questions or future projects.